If your Evolve Hose Reel Hose is damaged, it can be repaired by replacing the hose. This applies to both the Leader Hose and Main Hose of the Evolve Hose Reel
Replacing the Evolve Leader Hose
Instructions:
Make sure the water is turned off at the tap and the pressure is released from the end of the hose.
Remove the left side panel by gently pulling it away from the Evolve casing.
Push the hose up slightly, remove the quick-connect clip and take away the damaged Leader Hose. If you're having trouble removing the quick-connect clip with your hands, then a pair of pliers will do the trick.
Before putting the new Evolve Leader Hose on, replace the quick-connect clip.
Feed the new Evolve Leader Hose into the reel, pushing it firmly onto the hose connector.
Then push the quick-connect clip in firmly to hold the hose in place.
Replace the side panel.
Replacing the Evolve Main Hose
Replacing the Main Hose in the Evolve Retractable Hose Reel can be done. It's extremely important to follow the exact instructions. Failure to do so can result in severe bodily harm to fingers and hands.
Replacement Hoses for the Evolve Hose Reel are available to purchase online below:
Instructions:
To replace the Main Hose in your Evolve Retractable Hose Reel, ensure the following steps outlined in the manual or video (from 2m 40s in) below are followed:
Important
The two safety keys included with replacement hoses for the Evolve Hose Reel must be inserted before beginning the hose replacement process. This step is essential to lock the reel mechanism and prevent the hose from retracting unexpectedly, which could result in serious injury.