How to obtain a tax invoice or receipt for your Hoselink order
Overview
If you need a tax invoice or receipt for your Hoselink order, you can easily request it. Tax invoices are sent automatically within the order confirmation email, but they can also be requested if not received. Below is a detailed guide to ensure you receive the required documentation.
Requesting a tax invoice or receipt
You can easily download a PDF invoice for your order in any of the following ways:
From your confirmation email
Open your order confirmation email.
Click the provided link to download your PDF invoice directly.
2. From your online account
Log in to your account on our website.
Go to the 'Orders' page.
Select the relevant order.
Click 'Download PDF Invoice'.
3. Using our live chat
Open the live chat feature on our website.
Under 'Check order status', enter your order number and the email address linked to your order.
Click 'See your order'.
Select the order, then click 'Download PDF Invoice'.
Troubleshooting missing invoices
If your invoice is not visible in your inbox after purchase, follow these steps:
Check spam/junk folders: Sometimes, invoices may be directed to your spam or junk folders. This is especially common if you are using a business email account.
Request a resend: If the invoice is still missing, contact Hoselink customer service and request them to resend it. They will help ensure you receive another copy.
Additional Information
If you have specific requirements, such as needing receipts with particular details, ensure you communicate these requests clearly when contacting support.