If your Hoselink Sprinkler is not working as expected, use this article to identify the issue and resolution.
Warranty: 12 month warranty
Leaking from between Brass Thread and Hoselink Accessory Connector
Symptom:
A leak is occurring between the brass thread and the main body of the Low Pressure Wobble Sprinkler.
Cause
Cause
Damaged Accessory Connector.
Damaged or worn down Washer.
Resolution 1: Swap Accessory Connectors
Resolution 1: Swap Accessory Connectors
Instructions:
Unscrew the Hoselink Accessory Connector from the side of your sprinkler.
Take a known working Accessory Connector from another Hoselink accessory (such as a spray gun or a different sprinkler) and screw it into the leaking sprinkler unit.
Turn on the water and see if leak continues or has stopped.
Resolution 2: Replace the Washer
Resolution 2: Replace the Washer
If swapping Accessory Connectors did not resolve the leak, follow the below instructions
Unscrew the Hoselink Accessory Connector from the brass threaded connection and replace the 3/4 inch washer. Replacement 3/4 inch washers can be purchased online HERE.
If leaking persists after replacing the washer then a replacement sprinkler is required. The Low Pressure Wobble Sprinkler has a 12 month warranty. To start a warranty claim, contact Customer Support.
Leaking from between Brass Thread and Body of the Low Pressure Wobble Sprinkler
Symptom:
A leak is occurring between the brass thread and the main body of the Low Pressure Wobble Sprinkler.
Causes
Causes
Pulling on the hose to move the position of the Low Pressure Wobble Sprinkler.
Dropping the Low Pressure Wobble Sprinkler.
Resolution
Resolution
If a leak is occurring between the brass thread and the main body of the Low Pressure Wobble Sprinkler, this cannot be repaired and a replacement sprinkler will be required. The Low Pressure Wobble Sprinkler has a 12 month warranty. To start a warranty claim contact Customer Support.
Brass Thread Broken
Symptom: The brass threaded connection has broken away from the body of the Low Pressure Wobble Sprinkler.
Causes
Causes
Pulling hose to move sprinkler position.
Dropping the sprinkler.
Resolution
Resolution
If the brass threaded connection has come away from the body of the Low Pressure Wobble Sprinkler, this is not repairable and a replacement will be required. The Low Pressure Wobble Sprinkler comes with a 12 month warranty. To start a warranty claim, contact Customer Support.
Broken Head
Symptom: The black plastic head has broken or snapped off from the metal body of the Low Pressure Wobble Sprinkler.
Causes
Causes
Dropping the sprinkler.
Resolution
Resolution
If the black plastic head of the Low Pressure Wobble Sprinkler has broken, you can obtain replacement heads by contacting Customer Support.