If your Hoselink 7-Function Spray Gun is not working as expected, use this article to identify the issue and resolution.
Warranty: 12 month warranty
Loose or Floppy Trigger Handle
Symptom: The trigger handle on your 7-Function Spray Gun lacks its usual spring-back resistance. It may hang loosely from the body of the gun or feel "limp" when squeezed.
Causes
Causes
Internal Plunger has seized up.
Resolution: Apply Silicone Lubricant
Resolution: Apply Silicone Lubricant
Re-applying a silicone based lubricant periodically is essential in order to keep your trigger operating effectively. Step by step instructions can be found below along with a video you can watch.
Instructions:
Using pliers, unscrew the brass cap at the back of the 7-Function Spray Gun.
Remove the spring and put aside in a safe place.
Squeeze the trigger and then using pliers or multigrips, remove the plunger from the back of the 7-Function Spray Gun. If the plunger does not move easily, use a pair of pliers to gently push the rod from behind the trigger toward the rear of the gun.
Once removed, using a tissue or paper towel, clean the plunger and the chamber of the spray gun.
Soak the plunger in white vinegar for 5 minutes to clean any calcium build-up. If the O-rings on the Plunger appear damaged, you can get a replacement Plunger included in our Spray Gun Spare Parts Repair Kit.
Rinse the Plunger with water to ensure all the white vinegar has been removed.
Apply a generous amount of Silicone Lubricant (also included in the Spray Gun Spare Parts Repair Kit) to all areas of the Plunger, including the O-rings.
Re-insert the plunger into the back of the Spray Gun, pushing it firmly into place.
Put the spring back in place and then screw the brass cap in, tightening with pliers.
Notes:
We recommend re-applying Silicone Lubricant every 6-12 months or at first signs of the trigger becoming loose and floppy.
Any brand of Silicone Lubricant can be used. Water based lubricants must be avoided as these will wash off almost immediately.
Leaking from Base of the Sprayer and Hoselink Accessory Connector
Symptom: A leak is occurring between the bottom of the sprayer and where the Hoselink Accessory Connector screws in.
Causes
Causes
Damaged Accessory Connector.
Damaged or worn down Washer
Resolution 1: Swap Accessory Connectors
Resolution 1: Swap Accessory Connectors
Instructions:
Unscrew the Hoselink Accessory Connector from the side of your sprayer.
Take a known working Accessory Connector from another Hoselink accessory (such as a spray gun or a different sprinkler) and screw it into the leaking sprinkler unit.
Turn on the water and see if leak continues or has stopped.
Resolution 2: Replace the Washer
Resolution 2: Replace the Washer
If swapping Accessory Connectors did not resolve the leak, follow the below instructions
Unscrew the Hoselink Accessory Connector from the base of the sprayer and replace the 3/4 inch washer. Replacement 3/4 inch washers can be purchased online HERE.
If leaking persists after replacing the washer then a replacement sprinkler is required. The 7-Function Spray Gun has a 12 month warranty.
To start a warranty claim, contact Customer Support.
Leaking from the Face
Symptom: A leak is occurring from the thumb lever where you control the flow of water.
Cause
Cause
Loose Centre Screw.
Damaged or worn Washer.
Dirt or debris build-up.
Resolution 1: Tighten the Screw
Resolution 1: Tighten the Screw
Instruction:
Using a Philips head screwdriver, tighten the centre screw in the face of the 7-Function Spray Gun.
Resolution 2: Clean behind the Face
Resolution 2: Clean behind the Face
Instructions:
Using a Phillips Head Screwdriver, turn the screw anti-clockwise until it is completely removed.
Set the screw aside in a safe place.
Gently pull the circular faceplate away from the main body of the spray gun, being careful not to lose the white function clicker in the process.
Submerge both the faceplate and the spray gun head in a bowl of warm, soapy water.
Use a soft cloth or an old toothbrush to scrub the internal channels and the back of the dial.
Rinse thoroughly with clean water to ensure all sand, mineral deposits, or dirt are removed.
Carefully lift the O-ring out of its groove using a small pin or similar.
Flip the O-ring over so the unused side is now facing outwards. This provides a fresh surface for a better seal.
Apply a small amount of Silicone Lubricant to the O-ring to help it seat correctly and make the dial easier to turn.
Align the faceplate back onto the spray gun head and hold it in place firmly.
Insert the centre screw and turn clockwise until secured.
Notes:
We do sell a Spray Gun Spare Parts Repair Set which contains various components to service your 7-Function Gun.
If you feel the face of the 7-Function Spray Gun appears damaged, a new Full Face for the 7-Function Gun can be obtained by contacting Customer Support.
If Resolution 1: “Tighten the Screw” and Resolution 2: “Clean behind the Face” have not resolved the issue of the sprayer leaking, a replacement will be required. The 7-Function Spray Gun comes with a 12 month warranty. To start a warranty claim, contact Customer Support.
Leaking from the Trigger
Symptom: A leak originating from the point where the metal plunger (the silver rod) enters the body of the spray gun. This usually occurs when the trigger is depressed.
Causes
Causes
Damaged or worn internal O-Rings.
Calcium build-up.
Resolution: Replacing the Plunger
Resolution: Replacing the Plunger
Replacement plungers are included in the Spray Gun Spare Parts Repair Kit.
Instructions:
Using pliers, unscrew the brass cap at the back of the 7-Function Spray Gun.
Remove the spring and put aside in a safe place.
Squeeze the trigger and then using pliers or multigrips, remove the plunger from the back of the 7-Function Spray Gun. If the plunger does not move easily, use a pair of pliers to gently push the rod from behind the trigger toward the rear of the gun.
Once removed, using a tissue or paper towel, clean the plunger and the chamber of the spray gun.
Insert a new plunger into the back of the Spray Gun, pushing it firmly into place.
Put the spring back in place and then screw the brass cap in, tightening with pliers.
If the leak persists after carrying out these steps, this is not repairable and a replacement will be required. The 7-Function Spray Gun has a 12 month warranty. To start a warranty claim, contact Customer Support.
Leaking from the threaded Brass Cap
Symptom: Water is escaping from the very back of the spray gun, specifically around the threaded brass cap located directly behind the trigger assembly.
Cause
Cause
Damaged of worn O-Ring
Resolution: Replace the Brass Cap O-Ring
Resolution: Replace the Brass Cap O-Ring
Instructions:
Using pliers, unscrew the brass cap at the back of the 7-Function Spray Gun, being careful not to loose the spring.
Screw the replacement brass cap into the 7-Function Spray Gun, securing tightly with pliers.
Note: The O-Ring for the Brass Cap of the 7-Function Spray Gun is a unique size. We have the Brass Cap with O-Ring available for the 7-Function Spray Gun. To order one, contact Customer Support.
If the leak persists after carrying out these steps, this is not repairable and a replacement will be required. The 7-Function Spray Gun has a 12 month warranty. To start a warranty claim, contact Customer Support.
Leaking from where Rubber Handle meets Metal Body
Symptom: Water leaks from the seam where the rubberised handle meets the metal upper body of the gun.
Cause
Cause
Dropping the Spray Gun onto a hard surface.
Resolution
Resolution
If the 7-Function Spray Gun is leaking from where the rubber handle meets the metal body, this is not repairable and a replacement will be required. The 7-Function Spray Gun has a 12 month warranty. To start a warranty claim, contact Customer Support.
Trigger Snapped Off
Symptom: The metal trigger has detached from the 7-Function Spray Gun.
Cause
Cause
Dropping the Spray Gun onto a hard surface
Resolution
Resolution
If the trigger has detached from the 7-Function Spray Gun, this is not repairable and a replacement will be required. The 7-Function Spray Gun has a 12 month warranty. To start a warranty claim, contact Customer Support.